Ticket Defaults - Advanced

Ticket Prefixes

As tickets are created in the WebAdmin or via Batch Access API calls they will receive a prefix with which they can be identified more easily. These prefixes also serve as part of the ticket login username with which the guest will be able to log in.

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Prefixes can be assigned to individual Ticket Templates in the Ticket Template settings as explained above. They will appear on the Ticket Print-out as well as in the WebAdmin Ticket Overview.

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Mandatory Fields

Additional information in form of Mandatory Fields can be requested by a ticket creator, whether it is created via the WebAdmin Interface or by a guest on the Surf-LAN Login Page.

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This information will be displayed on the Ticket Print-out as well as in the WebAdmin Ticket Overview.

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VAT

Value-Added Tax (VAT) can be adjusted here. This setting will reflect in the Ticket Statistics and on the Ticket Print-out.
Possible settings are No VAT, Including VAT and Excluding VAT as well as the VAT Rate and various descriptors.

The default setting is No VAT.

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This setting allows inserting a company logo on the WebAdmin Print-out.
The company logo maximum filesize is 1MB and allowed filetypes are .gif .jpg & .png

The Logo will be displayed on the Ticket Print-out.

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QR-Code

This setting allows inserting a QR-Code on the WebAdmin Print-out as well as on the Ticket Print-out. There are two different QR-Code types available:

  • WLAN SSID: This QR-Code will contain the WLAN SSID and password of the network the IACBOX is connected to. By scanning the QR-Code with a device, it will automatically connect to the configured WiFi network and the login page will be shown.

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  • Loginpage (URL): This QR-Code will contain the URL of the IACBOX login page. By scanning the QR-Code with a device, it will automatically open the IACBOX login page in the default browser of the device.

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As stated in the warning above, the captive-portal-browser behavior of most modern devices do not allow for effective use of the QR-Code function.
Once a mobile device is connected to the Surf-LAN Network it will automatically identify the networks captive portal and proceed to open the captive-portal-browser. If this browser is closed manually without authenticating, many devices will disconnect from the network which in turn renders the QR-Code useless.

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