Set User Permissions

General #

Configuring the IACBOX’s permission settings is as important as configuring permissions on any other client in a network.
Sets of permissions can apply to Users or to Groups of Users.

The WebAdmin provides user permissions for every single item in the navigation.
The System/WebAdmin User section is where all Users and Groups can be inspected, created, deleted and edited.

Permissions for Users #

There are basic settings for a user such as changing a password, assinging a real name (for GDPR purposes), assigning the user to a group as well as activating/deactivating the user, log the users access etc. that can be made in the menu on the left.
It is also possible to enable/disable all permissions at once by checking the Administrator checkbox.

Permissions for just about every function of the WebAdmin can be set on the right side menu.
For example, not every WebAdmin user should be able to adjust Ticket Templates or be even be able to administer a shutdown of the system.

Permissions for Groups #

To manage multiple users efficiently the Webadmin provides the possiblity to group users, which diminishes administrative overhead.
Adjusting Group Permissions works the same as adjusting User Permissions.