Email Login

The login using an Email is meant to be free, guests can not be charged.
In order to configure the Email login a valid SMTP configuration (Network/Settings) is required.
The Email login requires at least one valid ticket template, configured as 0€ (free).

How it works

Example content of an email:

Welcome to $COMPANY

Your login information:
Username: $USER
Password: $PASSWORD
Status Information: http://logon.now
Confirm Ticket: $CONFIRMLINK

Configuration

The configuration of the Email module can be found in the WebAdmin menu Login methods/SMS & Email.

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The Email configuration allows to add some restrictions to the usage of this login method. The message which is being sent to the guests via email can be modified.

WebAdmin Tickets with Email

If the option Use for Ticket Create is active in the Email configuration, ticket data (username, password) of newly created tickets from WebAdmin Users/Tickets/Create ticket can be directly sent via Email.

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Client Login Page

After all settings have been made, the result can be seen on the customer login page.

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Soon the guest will receive an Email which contains ticket credentials as well as a hyperlink which enables guests to log in at once.

Stored Data

Archived user data can be accessed and downloaded in the WebAdmin menu Reporting/Collected user data.

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